Indirect Purchasing

APD resources to learn about buying and managing indirect categories.

Blog Articles

On-Demand Webinars

3 Key Skills for Managing Indirect Categories – 10/10/24 
Learn essential steps to collaborating with stakeholders to deliver increased value for indirect spend categories.

Online Training Programs

Indirect Purchasing Certification 
Learn the unique practical skills for buying and managing indirect categories in this 2-month certification course with project.

Fast-Track Savings Workshop 
A hands-on workshop combining training in APDโ€™s straightforward Fast-Track Savings process with a real-world market test to quickly optimize your companyโ€™s commodity buy for direct materials or indirect spend.

Consulting Services 

Fast-Track Savings 
Quickly implement six-figure cost reductions on categories with untapped savings opportunities such as MRO, resins, freight, and packaging.

Commonly Asked Questions

Involve stakeholders before evaluating suppliers, not after selecting one. Interview affected functions and plants to document current service levels, pain points, requirements, and implementation risks. Use that input to develop the Statement of Work and supplier evaluation criteria.

Related Articles
https://apurchasingd.com/how-buyers-can-build-support-for-sourcing-changes/
https://apurchasingd.com/3-crucial-stakeholder-questions/
https://apurchasingd.com/indirect-procurement-insights-leveraging-cost-tables-stakeholder-interviews/
Stakeholder support

Three Crucial Stakeholder Interview Questions

What do you rely on from the current suppliers of [category]

Do you have any pain points with the current suppliers of [category]?

Any improvements you’d like to see from [category] suppliers?

Indirect teams should select a few measures that reflect company priorities, then agree with finance and stakeholders on definitions and reporting frequency. Good elements to track include cost control, supplier performance, process efficiency, compliance, and stakeholder satisfaction. Useful measures include savings, cost avoidance, spend under management, service levels, purchase order cycle time, contract compliance, and issue-resolution time.

Related Articles
https://apurchasingd.com/5-kpis-every-indirect-purchasing-team-should-track/
Indirect KPIs – Example Indirect Metrics

Area

Example KPIs

Cost and savings

Cost savings ($), total spend under management (%), cash improvement ($)

Supplier performance

Supplier on-time delivery (%), supplier consolidations (#)

Process efficiency

PO cycle time (days), invoice processing (days)

Compliance and risk management

Contract compliance (%), risk mitigation actions (#)

Stakeholder satisfaction

Internal customer satisfaction score (%), issue resolution time (days)

Procurement can use AI to prepare stakeholder questions, analyze spend, develop category objectives, research suppliers, draft SOWs, and review contracts. Give the AI relevant category data, business requirements, constraints, and a clear output format. Buyers must validate supplier information, calculations, and recommendations while following company rules for confidential data. AI should support procurement judgment, not replace it.

Related Articles
https://apurchasingd.com/6-prompts-to-cut-through-the-clutter-of-indirect-purchasing/
https://apurchasingd.com/how-procurement-teams-use-ai-to-get-work-done/
4 Useful AI Prompts for Indirect Procurement

Topic

Example Prompt

Improving category objectives

I have an objective that needs improvement. Please analyze it using the SMART framework and ask me clarifying questions to fill in any missing elements

Objective: [Deliver $400k/year savings on energy, with saving beginning to be realized by April 1, 2025].

Developing stakeholder interview questions

Develop a structured set of interview questions to understand stakeholder needs for suppliers in a specific category. Start by asking:

– What the category is

– What function or role the stakeholder holds in the organization

Make sure the questions are open-ended, tailored to the stakeholderโ€™s function, and designed to uncover both operational and strategic needs.

Identifying potential suppliers

As a buyer for global manufacturing company, list 10 [category] suppliers that specialize in [your specific needs]. Provide links to their web sites.

Researching a category

As a buyer of [category] for a manufacturer in [your industry], search the web to identify 5 articles published since [date] focused on trends in [category] industry. Summarize the relevant information and provide links to each article.

Start by classifying spend and documenting common and plant-specific requirements. Interview stakeholders at each location, identify capable suppliers, and conduct a market test using consistent specifications and evaluation criteria. Compare total cost, service, risk, and operational fit rather than price alone. For higher-risk categories, begin with selected plants, lanes, SKUs, or subcategories and expand after the supplier meets defined performance targets.

Related Articles
https://apurchasingd.com/strategic-sourcing-for-indirect-spend/
https://apurchasingd.com/the-4-phases-of-an-effective-strategic-sourcing-initiative/
https://apurchasingd.com/8-important-activities-before-launching-a-strategic-sourcing-market-test/
  • Build practical AI skills across the procurement team.
  • __ Create a project charter
  • __ Review supplier contracts
  • __ Review the category & supply base
  • __ Clean and segment the spend
  • __ Interview stakeholders
  • __ Develop an ideal supplier profile
  • __ Conduct a supply market assessment
  • __ Document category objectives
  • Market Test Preparation Steps
  • __ Develop a Statement of Work
  • __ Develop an RFQ document
  • __ Select a market basket of representative items and spend
  • __ Develop a quote review form
  • __ Identify potential suppliers
  • __ Interview suppliers potential suppliers

Develop three to five SMART objectives (Specific, Measurable, Achievable, Relevant, Time-bound) that connect company priorities with stakeholder needs. Include results objectives, such as reducing freight cost or eliminating critical MRO stockouts, and process objectives, such as completing a market test by a specific date. Balance savings with service, compliance, continuity, and risk. Define the baseline, target, deadline, owner, and measurement method for each objective.

Related Articles
https://apurchasingd.com/developing-effective-indirect-category-objectives/
  • Measuring too much
  • Measuring nothing
  • Confusing process with results
  • Focusing on measures that mean little
  • Using measures that are not understood

An effective Statement of Work (SOW) should define the scope, deliverables, exclusions, timeline, performance standards, responsibilities, payment terms, acceptance criteria, risks, and escalation process. Requirements should be measurable. For example, replace โ€œprovide timely maintenanceโ€ with specific response and completion times. Give all bidders the same SOW and incorporate the final version into the contract to improve quote comparability and supplier accountability.

Related Articles
https://apurchasingd.com/buyers-guide-to-a-bulletproof-sow-for-indirect-materials-or-services/
Indirect Statement of Work Checklist

Scope of Work

Thoroughly detailed, all tasks, services, and deliverables are clearly defined with no ambiguity.

Timeline & Milestones

Comprehensive timeline with clear, realistic milestones for each project phase.

Performance Standards

Clearly defined, measurable results and process performance criteria with specific quality standards and metrics.

Roles & Responsibilities

Roles and responsibilities are clearly defined for all parties, with no overlap or confusion.

Payment Terms & Conditions

Payment terms are clear, aligned with deliverables, and based on a structured, fair approach.

Acceptance Criteria

Detailed, specific criteria for the final acceptance of deliverables, leaving no room for misinterpretation.

Risk Management

Potential risks are thoroughly identified, and mitigation strategies are clearly outlined.

Cost tables organize supplier prices, specifications, commercial terms, and cost drivers in a consistent format. Buyers can use them to compare similar products or services, identify pricing outliers, validate new quotes, and prepare negotiations. For corrugated packaging, a cost table might compare material, dimensions, order quantity, and price per 1,000 square inches. Update the table with each new quote or invoice.

Related Articles
https://apurchasingd.com/5-steps-indirect-buyers-use-unlock-savings-opportunities-with-cost-tables/
https://apurchasingd.com/using-cost-tables-to-find-savings-in-indirect-spend/
Example Cost Table Columns for Corrugated Packaging

Material

Commercial Terms

Physical Part Attributes

Quote Data

Calculations

Part No.

Name

Type

  • Annual Quantity
  • Order Quantity
  • Service levels
  • Test
  • Flute
  • Length (in) Width (in) Depth (in)
  • No. of walls
  • Additional Attributes

Price

  • Area (sq in)
  • Price per 1000 sq inch

Capital-project contracts should define project milestones, payment triggers, acceptance criteria, retention, and remedies for delay. They should also address safety, insurance, indemnification, subcontractor controls, environmental obligations, lien waivers, and responsibility for damage. Tie payments to measurable deliverables and retain enough value to ensure punch-list completion.

Related Articles
https://apurchasingd.com/3-key-contract-elements-to-protect-capital-projects/
  • Scope of Work (SOW) – Define deliverables, work to be performed, and exclusions.
  • Project Timeline and Milestones – Include project schedule, key milestones, and penalties/incentives.
  • Cost Structure and Payment Terms – Outline total contract value, payment schedules, and cost controls.
  • Change Management Process – Specify how change orders will be managed and approved.
  • Performance Guarantees and Warranties – Define performance standards and warranty durations.
  • Risk Allocation – Identify risks and allocate responsibility; include insurance requirements.
  • Quality Control and Inspection – Outline procedures for inspections and managing non-compliance.
  • Health, Safety, and Environmental Compliance – Define safety/environmental standards and incident reporting.
  • Termination Clauses – Include conditions for contract termination and related penalties.
  • Dispute Resolution Mechanism – Specify dispute resolution methods (e.g., mediation, arbitration).
  • Intellectual Property and Confidentiality – Clarify IP ownership and confidentiality obligations.
  • Liquidated Damages and Incentives – Define penalties for late delivery and incentives for early completion.
  • Retention and Final Payment – Specify retention amounts and conditions for release.
  • Indemnification and Liability – Outline indemnification responsibilities and liability limitations.
  • Compliance with Laws and Regulations – Ensure compliance with laws, including labor and environmental.