Negotiation Communication Skills Program

On-demand Course

Communication Skills for More Successful Negotiations

On-demand online course with 1 hour of content, including presentations, handouts, and exercises to apply key concepts including:

  1. Understanding human behavior
  2. Countering unproductive behavior
  3. Understanding behavioral styles
  4. Adapting communications for negotiations

After attending this course, participants will be able to:

  • Understand the sources of behaviors, thoughts, and feelings
  • Maintain composure in difficult situations
  • Counter unproductive behaviors of others
  • Identify behavioral styles of others
  • Adapt communications for specific behavioral styles